Question 1

How long does order processing take?

Accepted Answer

Orders are typically processed within 1–3 business days.

Question 2

How long does delivery take?

Accepted Answer

Delivery times depend on the product and destination. You can find estimated delivery dates on each product page.

Question 3

Will I receive tracking information?

Accepted Answer

Yes. Once your order has been dispatched, you will receive tracking details via email.

Question 4

Can items arrive separately?

Accepted Answer

Yes. Some products may be shipped from different fulfilment partners, which means orders containing multiple items may arrive in separate parcels.

Question 5

Do you offer free shipping?

Accepted Answer

We offer Free UK Shipping on qualifying orders. Any applicable shipping charges will be clearly displayed at checkout.

Frequently asked questions

How long does order processing take?