✓ Free UK Shipping ✓ Tracked Delivery ✓ No Hidden Customs Fees
SHIPPING & RETURNS
SHIPPING POLICY
At Radiant Essence, we are committed to delivering carefully curated home décor and home essentials safely and reliably throughout the United Kingdom.
Orders are typically processed within 1–3 business days. Estimated delivery times vary by product and destination. Whenever available, estimated delivery information can be found on the relevant product page. Once your order has been dispatched, you will receive tracking information so you can follow its journey to your home.
We offer Free UK Shipping on qualifying orders. Shipping costs for all other orders will be calculated at checkout.
To provide a diverse collection of home décor and lifestyle products, some items may be shipped from different fulfilment partners. If your order contains multiple products, they may arrive in separate parcels and at different times.
All shipping charges are clearly displayed at checkout before you complete your purchase. There are no hidden fees.
If you have any questions regarding your order, our customer support team will be happy to assist you.
Thank you for choosing Radiant Essence.
RETURNS & REFUNDS
At Radiant Essence, we want you to shop with confidence.
If your order arrives damaged, defective or incorrect, please contact us within 48 hours of delivery and provide clear photographs of the issue. We will review your request and, where appropriate, arrange a replacement or refund.
If you wish to return an item, please contact us before sending it back. Returned items must be unused, in their original condition and, where possible, in their original packaging.
Please note that return shipping costs may apply unless the item is faulty, damaged or sent in error.
If you wish to cancel your order, please contact us as soon as possible. Orders that have already been processed or dispatched may not be eligible for cancellation.
Should you have any questions regarding your order, our customer support team will be happy to assist you.
Thank you for choosing Radiant Essence.